phone companies are worse than the Mafia. Since the customers are turned on adhesion contracts, increased or not issue invoices (but hard for money from the account debited), deadlines are not met, important documents messy, committed all the call center, to give customers more options, etc. paid foist
I too have been (several times) have become victims of this crime: On a Monday my new DSL connection should be activated. To my surprise, I was assured that everything would work without an operator. Shit! As the evening there is still no DSL signal was the customer service told me to my question with a long queue on forever and endless connections that I should wait a day because these problems would often resolve on their own. What? A DSL signal, which needs a day to the distribution box prefabricate to home port?
course was the next evening to receive no signal. Again customer service. Re-queue. Yet another officer. A technician is required. There you go! Appointment on Thursday between 14 und 17 clock. This date must be confirmed of course, but on Wednesday night also. Wednesday evening so again customer service. Re-queue. Yet another officer. Appointments can be made the next day. free taken
for Thursday afternoon extra. We only treat anything! Who did not come was the technician. Again customer service. Re-queue. Yet another officer. No, a technician appointment was nowhere to be found in the database and thus has never been agreed. One can but agree a new date for Saturday between 8 und 12 clock. This date must be confirmed of course, but on Friday night also. And so it went on and on. Consequence: damages and termination. With a gang of idiots I will have nothing to do.
So what is the case of termination of the phone contract is considered? First, the ordinary extraordinary by the denunciation is to be distinguished: the proper notice is subject to the notice, but must contain a reason for dismissal. A termination shall terminate the contract without notice, however, that immediately is only possible if there is good reason for termination.
Since an extraordinary termination is rarely considered is the subject of this contribution alone, the rule of the notice of dismissal. A termination is for telephone contracts of limited duration for the first time at the end of the agreed term possible. Since most phone contracts provide for a minimum term of two years, a dismissal is possible only after this period of two years.
example: the contract was concluded on 07.22.2010. According § 187 paragraph 1 Civil Code is not the day of conclusion counted to ensure that a calculation is made only after full days. Date opened therefore 23.07.2010 at 0.00 clock. The contract may therefore be the first to notice 22.07.2012 at 24:00 Clock. This date applies even if the connection of the SIM card or the connection is made only after 7/22/2010. In any case, take a look at the terms and conditions of your contract. Because there could be alternative arrangements to be present.
form of termination
Although the law prescribes no specific form should be the termination in writing. This is in most contracts anyway so provided. An Event of Default need - as I said - not to be specified. A short two-liner will do. Also, there's no let such a letter in his emotions. Objective and short here is the motto.
contents of the letter terminating
The termination letter could - depending on whether it is a landline or mobile phone contract might look like this:
Very important: If the termination of a phone contract should always confirm the cancellation request be. Otherwise, it happened to you that the phone-Mafia is the view, a termination letter she had never met. And to come by! For the access of the notice by the telephone company is to prove to you. If you can not, his word against hers (which lawyers call this situation in their elite circles as non-liquet). The court will then decide at the expense of the person who bears the burden of proof. And you are! The notice shall be deemed never happened.
notice
see a rule for telephone contracts for three months' notice. means for the already mentioned case this means that the contractor must terminate no later go on 22/04/2012. Where the notice is late, the agreement shall not always happen automatically. In this case, most of the contracts in fact contain a clause to the contract is extended automatically for 12 more months. This is as lawful as the three-month notice period and the two-year minimum term (§ 309 Civil Code No. 9 ).
So remember: If you will give the telephone Mafia no chance to have your notice your provider at least three months be received before the end of the contract.
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